Dealing With Insurance Adjusters After an Injury
Why the friendly adjuster on the phone may not be on your side, and how to protect your claim from day one.
Kristi Davisson
· 6 min read
The adjuster's real job
An insurance adjuster's role is to resolve your claim for as little as possible. Friendliness is a tool, not a favor.
Avoid the recorded statement trap
You are not required to give the other driver's insurer a recorded statement. Innocent-sounding answers are frequently used to minimize injuries or shift blame.
Don't accept the first offer
Early offers are almost always low and arrive before the full extent of your injuries is known. Once you accept and sign a release, you cannot reopen the claim.
About the author
Kristi Davisson
Mark H. Wright is a trial attorney whose practice focuses on serious injury and wrongful death: premises liability, products liability, negligent security, insurance disputes, and automobile, truck, and motorcycle collisions.
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